ERP Modernization for a Catering & Food Delivery Leader
A long-established, large-scale B2B catering and food delivery company in Los Angeles transformed from a desktop-only bottleneck to mobile-first growth with AI-powered recommendations.
The Challenge
Outdated desktop-only ERP created major bottlenecks with no mobile access for field teams
Desktop-Only System
No mobile access for warehouse, sales, or delivery teams
Data Silos
Inefficient data management across vendors, orders, customers
Field Team Bottlenecks
Staff couldn't check inventory or manage routes on the go
Warehouse staff, sales reps, and delivery drivers had no mobile access to critical information. The buggy, outdated system was inefficient at managing data, and field teams couldn't check inventory, manage orders, or view routes on the go.
The ZenAI Solution
Cloud-Based Responsive ERP
Following thorough on-site analysis, we delivered a transformative end-to-end solution.
Responsive, Cross-Device ERP System
Built a new, cloud-based ERP system featuring responsive design. The interface intelligently adapts to any screen size, delivering an optimal user experience whether on a desktop in the office, a tablet in the warehouse, or a smartphone on the road.
AI-Powered Sales Recommendation Engine
Developed innovative AI-driven marketing system. Analyzes customer order history and current shopping cart to generate intelligent "recommended to buy" suggestions, effectively upselling and increasing average order value at the point of sale.
Seamless User Experience
Worked side-by-side with frontline staff—from sales reps to warehouse managers to drivers—to ensure the new system was intuitive, easy to adopt, and perfectly aligned with their daily workflows.
The Results
Measurable Impact Across Operations
Dual Lift in Order Value & Sales
The AI recommendation engine led to a significant and immediate increase in average order value, directly driving up overall company sales.
Revolutionized Field Operations
The mobile-first design transformed how their remote teams operate. Staff can now manage orders, check inventory, and view routes from any device, anywhere.
Centralized Business Intelligence
The new ERP system broke down data silos between warehousing, orders, customers, and vendors, providing managers with a clear, real-time view of the entire business.
Mobile access for all field teams
Business intelligence across all operations
"The AI recommendation engine led to significant and immediate increases in average order value. The mobile-first design transformed how our remote teams operate—staff can now manage orders, check inventory, and view routes from any device, anywhere."
Ready to modernize your operations?
Let's talk about how we can transform your legacy system into a mobile-first platform.